Terms of Service
Last updated: 8/28/2025
1. General
These terms of use and privacy (hereinafter the Terms of Use) regulate the conditions of use of the Services located on website https://callva.one and on its subdomains (hereinafter the Services).
User can use the Services only after agreeing with the Terms of Use.
By accepting these Terms of Use, it forms a legally binding contract between User and Operator. These Terms of Use are applied for regulating the relations between the User and Operator, except in cases where special terms have been concluded between the User and Operator. In such instance the Terms of Use are applied for cases the special terms do not cover.
2. Definitions
- Content – data, texts, files etc added by the User
- Operator – Juko Trade OÜ, registry code 11716813, VAT: EE101369226, address Vihuri tn 4-29, 10311 Põhja-Tallinna linnaosa, Tallinn, Harju maakond
- Services – SaaS services based on the Website
- Special Terms – agreement between Operator and User by which Terms of Use are specified, amended or supplemented
- Terms of Use – standard terms of use for using Service and Website
- User – natural or legal person who is registered user of the Service
- Website – https://callva.one and its subdomains with their content
3. Using the Services
Operator may amend the Terms of Use unilaterally at any time by publishing the amendments at the Website. Operator will inform the registered users of the amendments in the Terms of Use at the Website and via email or in-app notification before the amendments enter into force. If a User does not accept the amendments, he/she is entitled to cease using the Services before the amendments enter into force. If a User continues to use the Services after the amendments have entered into force, it is considered that he/she has accepted the respective amendments to the Terms of Use.
The user represents by creating a user account at the Website that all the information and representations provided by its are correct: it is private person with full legal capacity (at least 18 years of age) or that it has all rights and authorisations for procuring the Services on behalf of the user. The aforementioned representations are presumed to be accurate and Operator is not obliged to verify these.
User is obliged to ensure that the Services is in accordance with its needs.
Services may only be used to the extent and purposes for which the Services is created for and for which similar services are usually used for. User is obliged to use Services in accordance with the Terms of Use and the tutorials of the Services.
User is obliged to immediately notify Operator of abuse of its account, the loss of its password or its falling into possession of third parties. In the aforementioned case, Operator shall do anything reasonably expected in order to renew the password, limit the access to the account or delete the account.
4. User's Content
User ensures that all of the Content added to the Website is in accordance with the Terms of Use and legal acts and that the User has all necessary permissions and approvals to add the Content to the Website. User is prohibited to add to the Website any Content that contains viruses etc that damage or disturb regular functioning of the Website or Services.
User is aware of and agrees that the Content is stored in Operator's or its service provider's server and the User gives to Operator all necessary rights for that.
Operator takes all reasonable security measures in order to protect Content from unauthorized persons and malware and to ensure the preservation and confidentiality of the Content.
Operator will protect the confidentiality of the Content with at least reasonable care, will not use Content for any purpose outside the scope of this Terms of Use and will not disclose Content to any third party (except third party service providers) and will limit access to Content to its employees, contractors, advisors and agents. Upon notice to the other party, the party may disclose Content if required to do so under law, statute, rule or regulation or legal process.
5. Client Support
User can communicate with client support:
- phone
Operator will strive to reply to all requests received by the client support within reasonable time, but will not guarantee that the requests are replied to within certain time or that the requests receive answers satisfactory to the inquirer.
6. Maintenance
The Operator reserves the right to optimize and develop the Services further. In case of significant changes in the Services, Operator will send Users a timely notification.
If using the Website or Services is disturbed due to a disturbance or malfunction, Operator will do anything reasonably possible in order to eliminate the disturbance or malfunction as soon as possible, but no later than 24 hours after finding out the error.
The Operator maintains the right to temporarily restrict the access to the Website and Services if it is needed for maintenance, development or updates.
7. Fees and Payments
The prices of Services at the Website are provided in Euros. All fees are exclusive of taxes, which Operator will charge if applicable.
It is possible to pay for the Services with credit card.
User is aware that Operator may use third party service providers to process payments and agrees to disclose their payment information to such third party.
Operator is not obliged to refund already made prepayments.
If the User violates the obligation of payment for at least 14 days, Operator has the right to limit access to the Services.
Operator maintains the right to change the prices of Services.
8. Intellectual Property
User has the right to use Services in accordance with the Terms of Use for the purposes for which the Service is intended. User does not have and will not obtain any intellectual property rights to the Service or to the Website.
The Website, Services and its content, such as texts, images, information on the products, trademarks and signs shall remain the property of the Operator or its co-operation partners and protected by copyright law and international copyright agreements as well as other legislation on intellectual property rights and registrations.
All intellectual property rights to the Website, Services and content (such as copyright, registered and unregistered trademark and design rights, domain names, patents, database rights and trade secrets) as well as the goodwill generated by their use shall remain the property of the Operator or its cooperation partners. The Operator does not grant the User any direct or indirect rights to any intellectual property rights.
The User may not change, copy, process, make extracts of, transmit, add to other databases or make available to the public the Services or the Website or its parts, or use the intellectual property rights concerning the Services or the Website in any other way without the prior written consent from the Operator.
9. Personal Data
Operator shall process the following personal data of the User (hereinafter the Personal Data):
- name
- address
- phone number
Operator processes Personal Data in order to register User for the Services, contact User, verify User's right to access Website and Services, improve Website and Services, provide User with information about the Services.
The User may inspect its Personal Data at any time and make corrections or request their deletion, unless the law provides otherwise. The User provides its consent for processing of personal data to the extent described in Terms of Use.
Operator processes the User's Personal Data in accordance with the requirements of the Personal Data Protection Act.
Operator shall not forward, sell or disclose the data of the User to third parties without the prior written consent from the User, except in instances provided in the Terms of Use.
10. Limitation of Liability
Operator and its agents make no representations or warranties about suitability, reliability, availability, timeliness, security or accuracy of the Services and all Services and content are provided "as is" without warranty or condition of any kind.
To the extent permitted by law, in no event shall either party be liable for any indirect, incidental, punitive, or consequential damages, or loss of profits, revenue, data or business opportunity.
While the Operator takes all reasonable steps to ensure a fast and reliable service, it does not guarantee that the use of this Website and Services will be interruption or error free.
11. Applicable Law
The present Terms of Use is governed by the laws of Estonia.
Any complaints must first be registered with the Operator's client support. Any disputes shall be settled under the laws of Estonia by the courts of Estonia, which have sole jurisdiction unless there is a mandatory statutory provision to the contrary.
Contact Information
Questions about the Terms of Service should be sent to us at support@callva.one